TERMS AND CONDITIONS

BISHOP SUTTON BEER FESTIVAL TERMS AND CONDITIONS

A.  Status of these Terms and Conditions

1. All tickets      for entry to the Bishop Sutton Beer Festival (a “ticket”) are sold subject      to these terms and conditions (the “Terms and Conditions”). Please read them      carefully prior to purchase and raise any queries with us prior to      purchase. Purchase of any ticket constitutes acceptance of these Terms and      Conditions on by you and on behalf of each person for whom you are      purchasing a ticket.
2. These      Terms and Conditions incorporate, and should be read in accordance with,      the terms and conditions of the authorised ticket agent from which you      purchased your ticket. In the event of any inconsistency between these      Terms and Conditions and the terms and conditions of the relevant      authorised ticket agent, these Terms and Conditions shall prevail.
3. These      Terms and Conditions are subject to change from time to time without      notice and in our sole discretion. We will notify you of amendments to      these terms and conditions by posting them to this website.

REALLY IMPORTANT: 

The      Bishop Sutton Beer Festival is about celebrating our village, brewing      culture, great food and fantastic music. It’s a cultural celebration which      all have freedom to enjoy. Anti-social behaviour and illegal activities,      including use, supply and possession of illegal substances will not be      tolerated and you will be ejected from the venue without refund.

We reserve the right to refuse you entry or eject you from the event. In particular but without limitation you may be refused admission to or removed from the event for any of the following reasons:

1. for health and safety or licensing reasons;
2. if you behave in a manner which has or is likely to affect the enjoyment of other persons at the event; 
3. if you use threatening, abusive or insulting words or mannerisms; 
4. if, in the our reasonable opinion, or the reasonable opinion of anyone assisting us with the event, you are acting under the influence of excessive consumption of alcohol or the influence of any illegal drugs; 
5. if you fail, when required, to produce proof of identity or age; 
6. if your refuse to comply with any security searches; 
7. if you breach these terms and conditions.

Nothing      in these Terms and Conditions shall purport to exclude liability for fraud      or fraudulent misrepresentation. We do, however, exclude liability to the      fullest extent permitted by law. 

B. Changes to the Festival

This is an event raising funds for charity. We are trying really hard to make it the best we can. But it may be that we have to change things.

1. Tickets are sold subject to the our right      to alter or vary the published programme of event which may result in      changes to the brewery, food traders, or performance line-up, playing      times or any other aspect of the Event. We reserve all rights in this      regard. Any published start and finish times of a performance at the event      are estimates only and are subject to change. We shall not be liable for      any change of a published start or finish time.
2. All      advertised times are subject to change. We will not be responsible to make      any refund or meet the costs of any alternative travel arrangements or for      any loss of enjoyment or other indirect loss as a result of an event not      running to the precise advertised times.
3. Tickets      cannot be exchanged or refunded unless the Event is cancelled or there has      been a material change of the Event. A ‘material’ change is a change      which, in our reasonable opinion, makes the event materially different to      the event that purchasers of the ticket to this kind of community beer      festival could reasonably expect. A material alteration is judged, in our      absolute discretion, by reference to the overall nature of the beer      festival. It is not to be judged by reference to individual brewery, food      trader, or any entertainment scheduled to be provided.

C. Your ticket

1. Only      customers holding a valid ticket for the relevant ‘session’ will be      admitted to the Bishop Sutton Beer Festival. There are a limited number of      tickets (and different types of tickets) available for each Event, and      therefore purchase of tickets is strictly subject to availability.
2. Tickets      are QR-coded; each is unique. It only allows entry to the Event as per the      session(s) purchased. Each ticket will be coded to ensure the relevant      number of permitted entries only.
3. We      aren’t responsible for tickets that are lost, stolen or destroyed. You’re      responsible for keeping your ticket safe. That said, if your ticket is      lost, stolen or destroyed then, if you can show that’s what happened then at      our reasonable discretion, we will issue you with a new ticket. 
4. You      must retain this ticket on your person at all times during the Bishop      Sutton Beer Festival, as you may be asked to provide proof you hold a      valid ticket. Tickets are not issued on a sale or return basis; refunds      will not be made on returned tickets unless provided for under these Terms      and Conditions.
5. Price      and availability information is subject to change without notice.
6. You      may not re-sell or transfer a ticket for commercial gain. If a Ticket is      re-sold, transferred or advertised for profit or commercial gain or used      for competitions, promotions or hospitality packages by anyone other than us,      then it will be void and you will be refused entry to, or ejected from,      the venue without refund.
7. Liability      for the cancellation of an event, or for material changes to an event,      will be limited to a refund as set out in these terms and conditions. The      total refund for a Ticket shall be the face value of the Ticket purchased.      Personal arrangements including travel, subsistence and accommodation in      relation to the Event which have been arranged by you are made at your own      risk and neither the authorised ticket agent nor we will have any      liability for any such loss of enjoyment or wasted expenditure in addition      to refunding the face value of the Ticket.
8. Refunds      will only be made to the person who purchased the Tickets.
9. Tickets      will not be refunded once they have been used to gain entry to the beer      festival.
10. Tickets      are not transferrable and cannot be exchanged.

D. Unauthorised Ticket Agents and Touting

1. Tickets      bought from unauthorised agents are not valid and admission will not be      granted to the event with any ticket bought from unauthorised agents.  Do not buy from internet auction sites or      exchange/buy tickets on social networking sites such as Facebook. Do not      buy from another individual or tout, either in advance of, or outside, the      Event.
2. If you      do encounter problems and have bought tickets using your credit card then      we suggest that you contact your credit card issuer as soon as possible,      also contact your local trading standards office, and, if you believe a      criminal offence has taken place, the police. 
3. Tickets      may be restricted to a maximum number per person per credit card or per      household. We reserve the right to cancel tickets purchased in excess of      this number without prior notice to your of such cancellation.
4. Tickets      obtained in breach of these Terms and Conditions shall be null and void.      We may refuse admission to, or eject you from, the place where we’re      holding the beer festival. Any person seeking to use a void Ticket in      order to gain or provide entry to an event will be considered to be a      trespasser and will be ejected and liable to legal action. Void tickets      are non-refundable.

E. Age Restrictions

1. Unless      you are under 18 months old or you hold a child ticket, to attend our      events you must be of legal drinking age in the United Kingdom. In all other      cases, no one under the age of 18 will be allowed to attend the event. We      operate a challenge 25 policy and advise all attendees to bring valid ID      as set out below. Failure to produce valid ID upon request will result in      not being allowed entry to the venue or ejection from the Venue. We      will accept all the usual kinds of government issued or other official      forms of ID.

F. The Event

1. The      Event is subject to licence.
2. If      before or during the event you have a complaint in relation to the event      (including without limitation in relation to your ability to view the event),      please contact us or a steward promptly since complaints are very      difficult to deal with after the event.
3. Prolonged      exposure to loud noise may cause damage to your hearing. 
4. By      attending the Event, you give your express consent to your actual or      simulated likeness being included within any film, photograph, audio      and/or audiovisual recording to be exploited in any and all media.
5. We      reserves the right to conduct security searches and confiscate any item      which in our opinion may cause danger or disruption, be a health and      safety risk, not be suitable to be taken into the evet or is one of the      items not permitted in the event venue as detailed in these Terms and      Conditions.  Anyone found in possession of illegal substances or      contraband goods will be refused admission to or ejected from the venue      and may also be liable for prosecution. Any items found that may be used      in an illegal or offensive manner will be confiscated, regardless of      whether or not the item itself is illegal.
6. You      shall not bring all or any of the following into the Venue: fireworks,      laser pens, laser equipment, animals (except assistance dogs), glass      containers, or any item which the we consider could be used as a weapon      (including sharp or pointed objects such as knives), items with an open      flame (e.g. candles, barbeques gas/paraffin lamps, sky lanterns, camp      fires, gas fires etc) and illegal substances.
7. There      will be no admission to the Event sessions before the designated opening      times on any day of the event. 
8. You      must comply with any and all instructions given to you by us or those      assisting with the event. In particular all guests are asked to observe      and comply with safety advice, site signage and ‘No Smoking’ areas. 
9. To      the extent permitted by law and with your consent, personal information      provided to us will be used for all purposes reasonably connected with the      operations of the event and us per the terms of our Privacy Policy.
10. You      may be required to queue so please arrive early to avoid disappointment.

F. Specific Requirements for Access

1. We      are a small village beer festival. But we are trying to make this event as      inclusive as possible. If you are disabled and require any adjustments,      for example use of the ramp to enter the event, then please let us know if      advance and we will try to assist you. Our email address is tickets@bishopsuttonbeer.co.uk.      
2. We      will try to be helpful but if you have not told us about any special      access requirements sufficiently in advance (which must be at least a week      prior to the commencement of the event) we cannot guarantee that we will      be able to cater to your needs, though we will use reasonable endeavours      to do so.

G. General

1. If      any provision of these Terms and Conditions is found to be invalid or      unenforceable by a court, the invalid or unenforceable provision shall be      severed or amended in such a manner as to render the rest of the      provision(s) and remainder of these Terms and Conditions valid or      enforceable.
2. If we      delay or fail to enforce any of these Terms and Conditions it shall not      mean that the we have waived our right to do so.
3. Nothing      in these Terms and Conditions and no action taken you or us under these      Terms and Conditions shall create, or be deemed to create, a partnership,      joint venture or establish a relationship of principal and agent or any      other fiduciary relationship between you and us.
4. These      Terms and Conditions shall be governed by the laws of England and Wales      and the parties agree to submit to the exclusive jurisdiction of the      Courts of England and Wales.